ABOUTFeastBot is the ultimate all-you-can-eat technology and marketing suite for food service establishments. Our partners include restaurants, pizzerias, corporate caterers, and food-trucks. FeastBot helps restauranteurs increase revenue and reduce expenses by providing a complete solution including: a beautiful website design presence, our unique FeastBot online ordering engine, a sophisticated inventory system, and valuable search engine/social media marketing.
HIGHLIGHTSThe Feastbot Online Order Engine offers the following valuable order components:
- Oversee the entire order processing system, incoming orders, processed orders, trends, statistics, revenue reporting.
- View and manage one or multiple stores.
- Review, manage and approve orders, which will trigger order confirmations out to the owner, kitchen workers and customers.
- Access a dashboard to manage orders, generate reports that has filtering, search and printing capabilities by order date, customer, delivery date, etc.
- view/manage their account.
- make changes to orders placed in the system before the cut-off.
- Submit duplicate small or large orders without retyping.
- Access a dashboard to view and manage their own orders.
The core FeastBot order engine is a template type design that is portable and redistributable for multiple food establishment sites and clients. It will embed in your website and automatically wrap inside existing content, headers, sidebars, and footers.
The content and order processing detail records and screens are built with a responsive design - meaning it will automatically scale to size and is usable on desktop and tablet/smartphone mobile devices.
Each site owner has the capability to manage (add/modify/delete) customer profiles, menu items, images and pricing, order communications to recipients, timing, and a host of other nice to have features.
THE CORE SYSTEM ELEMENTS
CUSTOMER ORDER SYSTEM
The FeastBot online order engine utilizes a flexible front-end customer driven "wizard" style module that easily embeds into any new or existing website. It alternately has the ability to run stand-alone without any primary website. For example, you can align your Facebook or Google business page(s) to link directly to your independent online store.
The user interface automatically scales to size for smartphones and tablets by utilizing a built-in responsive mobile design template. The engine was built with ease of use in mind - to limit visible items and scrolling per page, implementing a collapsed screen category view with one-click expansion to easily display your products details without cluttering the customer screen.
One of the most unique aspects of the FeastBot online order engine is it's ability to scale up from it's basic functionality to meet the demands of corporate level catering establishment needs. Key time saving features such as account order history, duplicating past order entry, 'favoriting' orders, account holder order detail retention (to reduce retyping), multiple delivery addresses (for same account) are some of the features that corporate catering end-users will appreciate.
BUSINESS OWNER DASHBOARD AND TOOLS
The FeastBot online order engine also provides a valuable back-end inventory management dashboard and tools to manage (add, change, delete) key business contact information, URL's, social media widgets, order email/fax delivery, multiple stores, product categories, and product details. The business owner or store manager is able to build multiple menu types to fit the need of the product type offerings, for example: A-La-Carte or Catering. You can even design your own custom catered ordering packages.
A core feature is the ability to manage the product. The back-end system allows you to manage the product image, name, description, calories, serving size, half/full portion pricing, availability, in-stock, etc. It gets even more granular by allowing you to build product 'options' with multiple display types (radio button, checkbox, etc.) that increase or decrease the price when selected.
The FeastBot online order engine provides key account management features and can act like a customer relationship management (CRM) tool, incorporating customer account profile retention with linked customer information, order details and order history.
ORDER MANAGEMENT, HISTORY AND REPORTING
FeastBot track customer order history thru the order dashboard and implements a way to repeat a similar order (saved order recall for repeat orders). It provides a way for the customer or the business owner/store manager to review the order, review and/or change it's status (pending to confirmed), delete the order, and to quickly and easily implement a change request (for order revisions and control) that notifies multiple parties (customer and business owner/employees) of the change and the details of the order modification.
An element of the system is to provides a daily order summary report for all customers for the day so that the business owner or store manager may review order history and volume for inventory and revenue purposes.
ORDER SUMMARY AND EMAIL COMMUNICATIONS
FeastBot delivers a clean PDF order summary to the customer and business thru on-screen and email communication attachment means. The summary includes product line items with calculated cost, broken down into category totals, sub-totals, tax, discounts, and final grand total. It also allows the business owner to set control over the electronic communications to the customer (timing to deliver order confirmations regarding order being processed, order fulfilled, etc.). Communications with full cost detail is sent to the customer and business, with the option for the business owner to specify a 'kitchen' email address for receipt of order (without prices) for quick order fulfillment.